Curious about Imagimags?

Got questions? We've got answers!

What makes Imagimags different from cheaper alternative tiles?

Safety, durability, and better engineering. Cheaper alternatives often skip vital safety features, meaning the plastic can crack easily and expose small magnets, which are highly dangerous if swallowed. Imagimags tiles are built with premium, non-toxic, food-grade ABS plastic and feature an innovative scratch-resistant indented design.

Crucially, our magnets are securely encapsulated inside a reinforced casing that is ultrasonically welded and secured with metal rivets so they can withstand years of energetic play.

Are Imagimags building tiles compatible with other magnetic tiles?

Yes, they are! While Imagimags have the safest and strongest magnets on the market and the most luminous, scratch-resistant tiles, they are compatible with other magnetic tiles products.

Mixing them into an existing collection will allow your children to build even bigger, more complex designs.

What age are Imagimags recommended for?

Imagimags sets are designed to appeal to a wide range of ages, from toddlers to pre-teens, as the tiles respond to the creative thinking and fine motor skills of the child playing with them. From simple cubes to complex multi-level play-scenes , the possibilities are endless. 

When older children are given access to screen-free, open-ended play, they often impress themselves with intricate builds they create, becoming fully immersed in a world of their own imagination.

While toys with magnets are officially recommended for ages 3 and up, supervised play with younger toddlers is also possible with Imagimags tiles. Our tiles are ultrasonically welded, with visible rivets in the corners, ensuring that the magnets are safely encased. This level of safety is not often found in cheaper products on the market.

Are Imagimags safe for young children?

We take the safety of the children who play with our tiles very seriously. All our sets are certified according to the strictest European and Japanese safety criteria. The magnets in our tiles are riveted in place to keep them safely secured. This means that no matter how wildly they are played with, the magnets cannot come out.

All of our products are non-toxic. Our tiles are made from the safest ABS food-grade plastic, which is BPA-free and Phthalate-free

Are you bringing out any new Imagimags sets?

Yes! We are constantly working behind the scenes on exciting new sets to help your Imagimags collection grow. To make sure you don't miss out on our latest releases, pop your email into box at bottom of the page. It is the best way to stay in the loop, and you will receive a 10% discount code to celebrate joining the Imagimags family.

Do you offer discounts for schools?

We certainly do! Imagimags are incredible tools in a classroom and clinical settings, aiding in everything from STEAM learning and fine motor development to expressive language and therapeutic play.

We are thrilled to support local educators and child development professionals by offering a 20% discount on bulk purchases. This applies to schools, kindergartens, daycares, international schools, and learning centres, as well as paediatric therapy practices, including occupational therapists (OTs), speech and language therapists, and child psychologists. Please get in touch with our team at info@imagimags.my and we will set up your discount straight away.

Are Imagimags sets available in local toy shops?

We are incredibly excited to begin partnering with local retailers, physical and online toy shops, and play centres across Malaysia. If you are a retail owner or run a creative play space, we would love to welcome you to the family! Partnering with Imagimags means bringing a high-demand, exceptionally safe, and premium open-ended toy to your shelves that parents love and trust. To become an official Imagimags stockist, sign up here.

How do I clean and care for my Imagimags?

Keeping your tiles sparkling clean is easy! Just give them a quick wipe with a soft, damp cloth to clear away any sticky fingerprints.

Please keep your Imagimags out of the bath and sensory water bins! While our tiles are ultrasonically welded for strength, they are not waterproof. If they are submerged, water can sneak into the casing and cause the internal magnets to rust.

Accidents do happen, of course. If a tile does take an accidental dive, don't worry. Simply stand it upright on a dry towel to drain and dry out completely.

What is your policy on returns, damages, or changing my mind?

We want you to be entirely thrilled with your Imagimags purchase, which is why we have made our returns and replacement process as straightforward as possible. If a specific tile has a structural manufacturing defect, we will replace just that specific piece at zero extra cost to you, provided you report the damage to our customer care team with photographic evidence within 24 hours of delivery. Please note that minor cosmetic dings, dents, or scratches to the outer cardboard box do not qualify for replacements, as the packaging's job is simply to protect the pristine tiles inside.

Alternatively, if you simply change your mind, we offer a 15-day return window from your delivery date for a refund or store credit, though the product must be completely unopened, unused, and in its original, sealed factory packaging, and all return shipping costs to our warehouse remain the responsibility of the customer.

Where are Imagimags made?

The Imagimags brand was born out of our own family's love for open-ended play. Each of our sets have been conceptualised by Nicola herself, with the support of a South African team. Imagimags are dispatched locally from our Malaysian fulfilment hub, and are manufactured by our specialist production partners in China. We work exclusively with a world-class facility that shares our uncompromising commitment to safety and quality, ensuring every tile meets rigorous international standards before it ever reaches your living room floor.

Is this an environmentally-friendly purchase?

We completely understand the shared concern over global plastic production and its impact on our environment. While Imagimags tiles are made from plastic, they are intentionally designed as high-quality, durable "forever toys" rather than single-use plastics that get quickly discarded. Our sets are engineered to grow with your children throughout their childhood, standing up to years of heavy, daily play.

Because of this extreme longevity, they are highly sought-after for the second-hand market and can be passed down to younger siblings, cousins, or the next generation. By investing in an open-ended toy that lasts for decades rather than months, you are choosing a sustainable alternative to the cycle of disposable toys that ultimately end up in a landfill.